Legal

Privacy Policy

Last updated: July 30, 2026

This page is maintained by Kairos Auto Center to explain what information we collect through this website, why we collect it, and how you can control it.

Information We Collect

When you submit the free estimate form we collect the details you enter: your name, phone number, email address, vehicle year, make and model, the service you need, your insurance carrier, your preferred contact method, and any photos you upload.

If you call or email us, we keep the contact details and the notes needed to quote and complete your repair.

How We Use It

We use your information to prepare your estimate, contact you about your vehicle, coordinate with your insurance carrier or rental provider when you ask us to, and keep a record of the work performed. We do not sell your information, and we do not use it for unrelated marketing without your permission.

Who We Share It With

We share information only where it is needed to do the job: your insurance carrier or adjuster when you are filing a claim, parts suppliers and rental partners involved in your repair, and the service providers who host this website and handle our email. We may also disclose information where required by law.

Photos You Upload

Damage photos are used to estimate your repair. We only publish before and after images on this website or on social media with the vehicle owner's permission.

Cookies And Analytics

This site uses only the cookies and local storage needed for it to function, such as remembering the language you selected. If we add analytics or advertising tools later, we will update this page before doing so.

Text And Call Consent

Submitting the estimate form means you agree that we may contact you by phone, text, or email about your request. Message and data rates may apply. You can opt out at any time by replying STOP to a text or telling us during a call.

Retention And Your Choices

We keep repair and estimate records for as long as needed for warranty, insurance, and accounting purposes. You can ask us to review, correct, or delete the personal information we hold about you by calling or emailing the shop. We will respond as quickly as we reasonably can.

Security

Information submitted through this site is transmitted over an encrypted connection and access is limited to Kairos Auto Center staff who need it. No method of transmission or storage is perfectly secure, so please do not send sensitive documents such as full policy or financial records through the website form.

Changes

We may update this policy as the shop or the website changes. The date at the top of this page shows when it was last revised.

Questions? Call (508) 926-8090 or email info@kairosautocenter.com. Kairos Auto Center, 180 Prescott St, Worcester, MA.